Patient Coordinator and Receptionist
Employer · Hungarodental Kft.
Medical secretary
Enquiry clerkFull-timeBudapest
One of Hungarodental's long-established, reliable dental clinics is looking for a dedicated full-time Patient Coordinator and Receptionist in Buda. Your task will be to confidently and empathetically guide patients through every stage of their treatment, from initial inquiry to appointment coordination.
Tasks
- Handling incoming inquiries (phone, email, online) and providing quick, professional responses
- Scheduling consultation and treatment appointments, calendar management
- Guiding patients through their entire treatment journey, maintaining communication
- Accurate recording and management of patient data
- Issuing invoices and handling payments upon patient departure (cash, bank card, Health Insurance Fund card)
- Cooperating with the medical and operational team for smooth daily operations
Conditions & benefits
Stable, full-time positionStable, full-time position in a well-established, professional clinicSupportive teamSupportive, close-knit team where your opinion mattersModern work environmentModern working environment where patient experience is a real priorityGrowth opportunitiesOpportunity for professional growth and shaping processesLong-term cooperationLong-term, stable cooperation
Requirements
- At least secondary education
- At least 1 year of experience in a similar field (patient or client coordination, reception, customer service)
- English and/or German language skills, at least at a conversational level
- Confident use of Google office applications (Sheets, Drive, Docs, etc.)
- Strong problem-identification and problem-solving skills
- Assertive, confident demeanor and excellent communication skills
- High standards, reliability, and a patient-centric mindset