Commercial Director - ANDA Present Kft.
Via agency · IntelliHR
Sales and marketing managerAdvertising and PR managerDaytimeFull-timeBudapest
ANDA Present Kft. is looking for a Commercial Director in Budapest. In this role, you will take real management responsibility for Customer Operations, Marketing, and the newly built, digitally supported Inside Sales operations. As part of the integrated sales leadership team, you will contribute to building a future-proof sales organization.
Tasks
- Management and further development of Customer Operations
- Business management of Marketing, closer integration with lead generation and sales
- Establishment and development of digitally supported, scalable Inside Sales operations
- Piloting Inside Sales operations, measuring results, scaling working solutions
- Defining customer segments and sales opportunities manageable via digital or hybrid models
- Connecting marketing campaigns, lead generation, qualification, and sales follow-up
- Developing operations based on workload, capacity, SLAs, ticketing, and service levels
- Clarifying boundaries of responsibility, handovers, and escalation paths between the sales-partner relations organization and Customer Operations
- Defining CRM, reporting, analytics, and automation business requirements in cooperation with Sales Excellence
- Developing Customer Operations and Marketing leaders, strengthening clear managerial accountability
- Ensuring the implementation, use, and business value of approved solutions
Conditions & benefits
Real management responsibility over Customer Operations, Marketing, and new digital sales operationsDeveloping the concept, piloting, and scaling a new Inside Sales capabilityTaking an established commercial organization to the next levelDirect cooperation with the CEO, senior management, Sales Excellence, and the sales-partner relations organizationDirectly visible impact on customer service, sales results, and company scalabilityStable, international, and growing Hungarian company
Requirements
- At least 7--10 years of relevant business experience, including several years of genuine leadership responsibility
- Knowledge of complex international B2B commercial operations
- Experience in managing or developing customer service, Sales Operations, or commercial backend processes
- Understanding of how Marketing, lead generation, Inside Sales, sales-partner relations, and Customer Operations build upon each other
- Previous experience implementing organizational, operational, or digital commercial changes
- Experience in developing leaders
- Knowledge of modern commercial technologies and understanding of their business applications
- Thinking in terms of processes, capacity, service levels, and measurable results
- Ability to organize multiple functions and diverse interests around common goals
- Confident business English language skills
- On-site work in Budapest, Monday to Friday from 08:30 to 17:00
- Advantage: experience in developing Customer Operations, Sales Operations, Inside Sales, digital/hybrid sales, Marketing-Sales integration, lead management, commercial excellence, or data-driven commercial operations
- Advantage: management-level knowledge of CRM platforms (e.g. Salesforce, HubSpot), knowledge of agile or pilot-based project management