ServiceNow Developer (m/f/d)
Employer · Deutsche Telekom
Applications developerSoftware developerSystems analystFull-timeDebrecen
As a ServiceNow Developer, your main responsibility is to implement requirements and user stories within the ServiceNow platform, ensuring that ServiceNow out-of-the-box recommendations and industry best practices are applied. You will work closely with the Solution/Technical Architect to ensure the solution is technically feasible and delivers real, measurable value to the client.
Tasks
- Creation and implementation of end-to-end solutions for customers, execution of requirements through technical architecture taking into account process design, ServiceNow Technical Best Practices, and standards
- Definition and implementation of technical solutions aligned with the customer's business problems
- Work on planning complex service engagements, typically involving multiple ServiceNow products and complex integrations with customer applications/systems
- Participation in Agile Ceremonies, evaluation and estimation of requirements, as well as recommendations on proposed solutions
- Assuming responsibility for coding, testing, debugging, and creating technical documentation
- Understanding business requirements, regular consultation with relevant stakeholders and business analysts
- Work with multiple complex systems across a broad area, assuming responsibility for interface/integration implementation tasks
- Support in creating proposals and concepts for IT migrations and assistance with transition projects
- Building a trusting relationship with key project stakeholders and guiding them to adopt the best solution
Requirements
- At least 3 years of experience in ServiceNow application development in a multinational environment for large enterprises
- Comprehensive knowledge of the main functions and solutions of the ServiceNow platform
- Comprehensive knowledge of ServiceNow out-of-the-box features
- ServiceNow Certified System Administration (CSA) certification
- Ability to work in an international environment with local and international teams
- Understanding of the CMDB/CSDM data model
- Understanding of data integration best practices and ServiceNow ETL framework (e.g., APIs, Import Sets, Transform Maps, etc.)
- Understanding of MID Server management and server/network connectivity best practices
- Experience in at least two ServiceNow applications (e.g., ITSM, ITOM, SPM, HRSD, or others)
- Experience in implementing solutions using the Agile/Scrum methodology
- Experience in designing and implementing IT and non-IT related process workflows and procedures (preferably in the ITSM domain)
- Experience in interface design and implementation with web services (REST, SOAP, JSON)
- Experience with programming languages, databases, and scripting, especially in JavaScript and AngularJS
- Experience in developing custom applications
- Strong oral communication skills in business English and Hungarian
- Strong written communication skills in business English and Hungarian