Repair Program Engineer
Employer · Emerson
Other engineerProduction engineer
Electronics engineerFull-timeDebrecen
Emerson is seeking a Repair Program Engineer to partner with Global Services, Sales, Marketing, and operational leaders to develop and implement strategies that support the long-term Hardware Services roadmap, focusing on customer uptime, service coverage, lifecycle revenue growth, and customer confidence.
Tasks
- Partner with Global Services, Sales, Marketing, and operational leaders to develop and implement strategies that support the long-term Hardware Services roadmap.
- Collaborate with service center leadership to identify and implement effective repair, upgrade, and replacement solutions and processes.
- Evaluate opportunities to expand global repair capabilities within existing service centers and recommend deployment strategies, operational investments, inventory requirements, and alternative service models.
- Lead or contribute to projects supporting geographic repair capability expansion and service network optimization initiatives.
- Support evaluation and implementation activities for new Test & Measurement service center locations when applicable.
- Contribute to acquisition integration efforts and ongoing support activities related to repair service operations.
- Collaborate with Services Engineering, Manufacturing Test Engineering, and Hardware Services teams to define service requirements, repair solutions, deployment locations, and capacity plans for new product and system introductions.
- Support and maintain relationships with global Forward Stocking Location partners to ensure business continuity and service excellence.
- Assess opportunities for Forward Stocking Location expansion and recommend partner selection, capability deployment, and operational investment strategies.
- Manage projects related to implementation, transition, or closure of Forward Stocking Locations.
- Partner with Corporate Quality and Service Center teams to support customer recovery strategies and customer notification activities.
- Support financial planning, budget management, and appropriation requests related to repair operations, service infrastructure, and capital investments.
- Analyze business, operational, and service performance data to identify opportunities for continuous improvement and enhanced customer outcomes.
Conditions & benefits
Competitive compensation and benefitsOur compensation and benefits programs are designed to be competitive within local markets and support the well-being of our employees and their families.Professional developmentWe invest in professional development through learning opportunities, mentoring, and career growth programs.
Requirements
- Bachelor's degree in Engineering, Science, Technology, Mathematics, or a related technical field, or equivalent combination of education and relevant experience.
- Experience in manufacturing, engineering, service operations, technical support, or a related function.
- Experience leading or contributing to cross-functional projects and initiatives.
- Ability to analyze complex issues, evaluate data, and develop effective recommendations and solutions.
- Strong communication and collaboration skills with the ability to work effectively across global teams.
- Professional proficiency in English.
- Experience partnering with stakeholders across multiple functions, regions, or business units.
- Ability to manage multiple priorities while maintaining attention to detail and a focus on customer outcomes.
- Experience working across organizational boundaries.