French Speaking Customer Support Specialist
Employer · EPTA GROUP
Contact centre agentEnquiry clerk
Transport clerkDaytimeFull-timeMealsBudapest
Join Epta International BSC as an French-Speaking Customer Support Specialist! We are a world leader in commercial refrigeration solutions, delivering sustainable, cutting-edge products and exceptional service to our customers around the clock. Whether you already have experience or you're a fresh graduate excited to start your professional journey, this is your chance to grow with an international company.
Tasks
- Provide top-quality support to our French-speaking customers via phone and email
- Manage service requests, schedule maintenance visits, and coordinate technician activities
- Log and track cases accurately in our internal systems
- Communicate effectively with colleagues, subcontractors, and clients to ensure smooth operations
- Collaborate across shifts to keep everything running seamlessly
Conditions & benefits
CafeteriaAnnual gross HUF 770,780 cafeteriaAdditional day of annual leaveAn additional day of annual leave for your birthdayVolunteeringOne paid day per year for company-organized volunteering activitiesBonus programEmployee referral bonus programEyeglass reimbursementEyeglass reimbursementReward systemPeer-to-peer reward system with gifts and vouchersHome-officeFlexible home-office options to support a healthy work-life balance
Requirements
- Near-native skills in French, with at least intermediate English
- Strong communication and problem-solving skills
- Organized, detail-oriented, and proactive
- Comfortable working in a dynamic, multinational environment
- Proficient with MS Office (Excel & Outlook); Salesforce experience is a plus
- Fresh graduates are encouraged to apply