Bilingual Administrative & Client Support Assistant
Via agency · Jobgether
Administrative assistant
Enquiry clerk
Office assistantRemote
The Bilingual Administrative & Client Support Assistant will support the daily operations of a remote education business specializing in live SAT preparation. This role combines administrative coordination, student support, parent communication, onboarding, sales assistance, and technology-related tasks in a fully remote environment communicating in both English and Spanish.
Tasks
- Review student diagnostic assessments and pre-class assignments to identify missing information or incomplete work
- Maintain accurate records across gradebooks, homework trackers, progress reports, Google Classroom, and spreadsheets
- Organize student information, prepare learning materials, support access to required platforms, and complete pre-course checks
- Support practice examinations by proctoring sessions, reviewing submissions, and grading practice exams
- Communicate professionally in English and Spanish with students, parents, and prospective clients
- Follow up on missing assignments, deadlines, corrections, and course expectations
- Assist with client intake, scheduling, onboarding activities, appointment coordination, and operational follow-ups
- Assist with communications involving prospective clients, maintain organized client records, and update CRM systems
- Use Google Workspace, Google Classroom, CRM platforms, and other business applications to manage daily responsibilities
- Coordinate with team members, participate in meetings, training sessions, and improvement initiatives