Customer Quality Engineer
Employer · Ecseri Kft.
Production engineer
Quality inspectorMechanical engineerFull-timeCegléd
The Customer Quality Engineer is a full-time, on-site position based in Cegléd. This role is responsible for managing customer-facing quality topics, including handling customer complaints, coordinating root cause analyses, and implementing corrective and preventive actions.
Tasks
- Managing customer-facing quality topics
- Handling customer complaints
- Coordinating root cause analyses
- Implementing corrective and preventive actions
- Monitoring product quality performance
- Preparing and reviewing quality documentation
- Supporting audits and customer visits
- Collaborating closely with production, engineering, and logistics teams
- Analyzing quality data and driving continuous improvement initiatives
- Providing proactive communication and technical support to customers
Requirements
- Customer-focused quality skills, including Customer Quality and Product Quality, with the ability to represent the company confidently in front of clients.
- Strong Analytical Skills to interpret quality data, identify trends, and support data-driven decision-making.
- Experience in Quality Control activities such as inspections, testing, and validating corrective actions.
- Knowledge of Quality Management principles, systems, and standards (e.g., ISO 9001, IATF 16949 or similar).
- Degree in engineering or a related technical field, preferably in mechanical, industrial, or materials engineering.
- Experience in automotive or metal casting/manufacturing environments is an advantage.
- Proficiency in using quality tools (e.g., 8D, FMEA, control plans, SPC) and basic statistical methods.
- Effective communication skills, ability to work in cross-functional teams, and strong problem-solving mindset.
- Good command of English or German, both spoken and written.