Sales Support Specialist
Employer · ExxonMobil
Sales representative
Business analyst
Office clerkFull-timeBudapest
Sales Operations Advisors support Commercial and Retail sales teams across EMEA by providing sales, contracting, reporting, compliance, and process improvement support. They help drive sales effectiveness, enhance customer experience, coordinate with cross-functional teams, and enable account managers to focus on customer engagement and business growth.
Tasks
- Support planning and execution of new deals with customers (negotiation preparation, contract development, customer onboarding, systems set-up).
- Drive incident management, work with key process partners and others to investigate root causes & resolve sensitive and/or structural customer issues.
- Ensure contract administration and maintenance, including tracking of execution of contractual terms and compliance.
- Deliver sales pipeline analytics, market & customer insights and stewardship reports up to Sales management level.
- Successfully deliver and implement projects.
- Coach and mentor junior team members.
- Oversee management of change activities, drives adoption and benefit capture for new processes and projects.
- Identify opportunities to improve business performance, proactively identify risks, gaps and ensures that a continuous learning cycle is in place.
- Assist Sales management with material, data and market intelligence to make informed business decisions.
- Organize meetings and customer events as required.
Requirements
- Bachelor's or Master's degree.
- Eagerness and curiosity to build deep understanding of the end-to-end fuels industry in the markets supported.
- Project management skills is an advantage.
- Ability to navigate complex organizations, influence and collaborate effectively with stakeholders across multiple countries and functions.
- Strong sense of ownership, initiative, and accountability.
- Excellent organization and time management skills with ability to remain adaptable and effective in a fast-changing environment.
- Highly driven by creating business value and demonstrating a bias for action.
- Good analytical skills, and high attention to data, capable of turning insights into an action.
- Strong controls and safety awareness and mindset.
- Computer savvy, able to work with multiple platforms, interest in technology solutions and digitalization.
- Full professional proficiency in English (C1) and preferably working professional proficiency in one of the following languages: French/Dutch/German