Service Ops Business Analyst
Employer · Schneider Electric
Financial analystFull-timeBudapest
As part of the Global Process Excellence & Performance Management Team of Service Operations at Schneider Electric, the Service Ops Business Analyst supports the Global Performance Management Lead on reporting, analysis, and financial modelling. The role turns raw operational and financial data into reliable, decision-ready insights by building dashboards, ensuring data accuracy, and preparing analyses for monthly and quarterly performance reviews.
Tasks
- Build, maintain and continuously improve the Service Operations performance dashboards, covering Orders, Sales, Gross Margin and transformation metrics
- Produce the monthly Service Operations reporting pack, analyse variances versus target and prior period, and highlight achievements and gaps
- Secure data integrity, reconciliation accuracy and on-time reporting
- Automate and simplify recurring reporting wherever possible
- Build and maintain financial models supporting Service Operations, including cost-to-serve and productivity metrics
- Prepare business cases for transformation initiatives and track benefits realisation
- Conduct deep-dive analyses on operational and financial data to identify gaps, root causes and improvement opportunities
- Prepare analysis and material for monthly cadence reviews, S&OP L4 reviews, and QBRs
- Partner with regional performance leads, transformation leaders and Finance
Requirements
- Bachelor's or Master's degree in Finance, Business, Economics, or a related field
- English mandatory, Additional languages are a plus
- Minimum 5 years of experience in financial analysis, business analysis, controlling or performance management, ideally in a services, industrial or technology environment
- Process improvement, value chain analysis, data and reporting
- Experience in an international, matrix environment, collaborating with regional teams and Finance across several time zones
- Financial modelling and analysis: cost-to-serve, productivity, budget and forecast variance, and business case building with benefits tracking
- Reporting and dashboard experience: building and maintaining KPI dashboards and management reporting packs for senior stakeholders
- Advanced Excel and data modelling skills, and proficiency with BI / visualisation tools (Power BI, Tableau)