Automotive Warranty Assessor - Nordic Language
Employer · MSX International
Budapest
The Warranty Assessor is responsible for assessing warranty claims, authorizations and IDS tickets as well as other Warranty Related items in compliance with the specified process and ensuring high standards of quality. As a market language expert, the Assessor will engage directly with the network and customer representatives.
Tasks
- Claim assessment
- Authorize repairs
- Ticket treatment
- Team support and flexibility
- Market awareness and KPI understanding
- Reporting
- Customer interaction and representation