Head of Global Learning Services
Employer · Roche
HR managerDepartment manager
Staff trainerFull-timeBudapest
As the Head of Global Learning Services (GLS) organization in the People Support Solutions (PSS) organization, you will lead the Learning Services operation for Roche globally providing advisory, consulting and operational support for training and learning for all Roche employees. You will lead a large-scale operational organization, safeguarding global training standards across all of Roche through Learning Management System (LMS) operational governance, audit-ready record keeping, and flawless service delivery.
Tasks
- Accountable for leading and developing an efficient and effective customer focused PSS learning services organization in support of Roche globally
- Effectively navigate complex matrix organization and collaborate and build strong relationships with broader stakeholders across business units
- Lead the GLS organization through dynamic environments and constant change, maintaining high quality delivery, employee engagement, and a focus on continuous improvement.
- Provide strategic leadership for Global Learning Services and PSS by setting and executing strategy, governance, budgeting, and org design
- Directly manage a multi-tiered, globally distributed learning support organization
- Manage all budgetary concerns for Global Learning Services
- Manage vendors as appropriate
Requirements
- 10 years of related experience working in the P&C function with operational experience and experience leading leaders.
- Experience leading in an operational environment, with a proven track record leading regional or global delivery teams
- Ability to influence and work with key senior stakeholders and partners in achieving our strategy.
- Ability to diagnose, problem solve and define and deliver strategic solutions.
- Proven track record of being able to deliver in a matrix organization across geographies and divisions
- Ability to work independently in a fast-paced, ambiguous and multicultural environment and to handle multiple, competing priorities