Dutch-Speaking Customer Logistics Specialist
Employer · transcosmos Europe
Contact centre agent
Transport clerkEnquiry clerkFull-timeBudapest
As a Customer Logistics Specialist, you'll play an essential role in helping customers throughout their delivery journey. This is more than a traditional customer service role - you'll gain exposure to the fast-paced world of logistics and supply chain operations while working closely with transport, warehouse, and delivery teams.
Tasks
- Provide customer support for shipment and delivery enquiries via phone, email, and chat
- Track parcels, investigate delivery issues, and coordinate resolutions with operational teams
- Manage customer cases, delivery amendments, and records while ensuring timely, professional service
Conditions & benefits
Paid trainingCompetitive salaryCafeteria benefitsMedicover
Requirements
- Strong communication skills in English (B2) and Dutch (C1)
- Customer-focused mindset with excellent communication skills
- Proactive, organized, and tech-savvy