Senior Manager, Business Operations - Product
Employer · Pepperstone
Strategy manager
R&D manager
Business analystFull-timeBudapest
The Senior Manager, Business Operations - Product will partner with the GM, Product to turn Product strategy into execution, keeping the function connected, transparent and outcome-focused. You'll maintain a clear view across priorities, roadmaps, delivery, resources and performance, flagging risks and dependencies early. This is a senior, highly autonomous role for someone who combines strategic thinking with operational discipline.
Tasks
- Act as a trusted operational partner to the GM, Product, translating Product strategy into measurable goals, porfolio priorities, roadmaps and executable plans
- Maintain a consolidated view of Product priorities and investment across domains, ensuring strategic priorities are reflected in where Product and Technology effort is focused
- Lead the portfolio prioritisation and quarterly planning, bringing together client impact, commercial value, strategic importance, dependencies, delivery complexity and available capacity
- Maintain a reliable portfolio-level view of execution across Product and Engineering, connecting Product roadmaps, strategic initiatives and work in Jira
- Work with Product and Engineering leaders to identify slippage, dependencies, capacity constraints and misalignment between agreed priorities and work in execution
- Proactively resolve issues where possible and escalate material risks to the GM, Product with clear analysis, impact, options and recommended actions
- Maintain a clear view of performance across Product domains, working with Product leaders and Data & BI to establish meaningful client, Product, commercial and delivery metrics
- Own and coordinate the Product reporting cadence, including bi-weekly and monthly reporting, quarterly reviews, portfolio updates and relevant leadership materials
- Identify trends, areas of underperformance and emerging risks, providing insight and recommendations rather than simply consolidating status updates
- Independently lead and coordinate selected strategic initiatives spanning multiple Product domains, Technology teams or business functions
- Translate strategic initiatives into clear outcomes, owners, milestones, dependencies and measures of success
- Establish appropriate governance through Product leadership forums, SteerCos and other relevant business forums ensuring decisions, risks, actions and commitments are clearly followed through
- Maintain a consolidated view of Product and relevant Engineering capacity against strategic priorities, identifying resource gaps, competing demands and opportunities to reallocate investment
- Support Product financial, resource and workforce planning, partnering with Finance and P&C on budgets, forecasting, investment proposals
- Provide appropriate oversight of Product vendors, SOWs, invoices and other operational requirements
- Work with Product and Engineering leadership to improve ownership, decision rights, planning, accountability and ways of working across teams
- Support Product and Engineering teams in adopting AI-native approaches to product development, workflow management and delivery
- Drive adoption and optimisation of tools and ways of working that improve portfolio visibility, productivity and collaboration
Requirements
- Proven experience in a senior Product Operations, Business Operations, Strategy & Operations, Programme or similar role within a complex Product and Technology organisation
- Strong understanding of Product and Engineering operating models, including Product strategy, portfolio management, roadmaps, prioritisation, capacity planning and outcome-based Product management
- Experience using Jira to manage initiatives, dependencies, portfolio visibility and delivery reporting across multiple teams
- Demonstrated ability to translate strategy into executable plans and maintain alignment between strategic priorities and day-to-day execution
- Strong analytical capability, using Product, commercial, client and delivery data to identify risks, opportunities and recommended actions
- Strong programme management skills, with the ability to drive complex cross-functional initiatives through ambiguity to measurable outcomes
- Strong judgement and organisational awareness, with the ability to independently progress issues while recognising when decisions, risks or trade-offs require GM-level intervention
- Experience in financial planning, resource and capacity management within a Product or Technology environment