Financial Crime Investigator
Employer · Morgan Stanley
Detective
Financial analyst
Legal specialistFull-timeBudapest
Join Morgan Stanley's U.S. Banks Non-Financial Risk team in Budapest and put your investigative skills to work on cases that matter. In this role, you'll review customer complaints, lending activities, account transactions, and conduct-related matters, helping ensure fair outcomes for customers while strengthening controls across the bank.
Tasks
- Investigate customer complaints, lending issues, account activity, and conduct-related concerns
- Review customer records, transactions, servicing systems, call recordings, and supporting documentation
- Analyze evidence from multiple sources and make balanced, well-supported decisions
- Identify root causes, operational gaps, emerging risks, and control weaknesses
- Prepare clear investigation summaries and responses for customers, regulators, and stakeholders
- Escalate potential regulatory, legal, conduct, or systemic concerns
- Contribute to process improvements that enhance customer outcomes and strengthen controls
- Support the use of technology and AI to improve investigations and case management