Client Solutions Manager - Spotify
721,513 – 721,514 Ft / monthBrutto
Employer · Aleph
Budapest
As a Client Solutions Manager in Budapest, you will be the main contact for our strategic advertisers and agencies running campaigns on Spotify. You will help them plan, launch and optimize campaigns, and you will own the growth of their Spotify investment with us.
Tasks
- Manage and cultivate relationships with existing business clients in the CEE region.
- Contribute to scalable account management operations by proposing solutions that meet client objectives and grow Aleph's revenue through upselling.
- Provide regular, proactive communication between clients and internal teams.
- Turn client feedback into input for the product and operations teams.
- Resolve client issues efficiently and tactfully, and support solutions that prevent future problems.
- Serve as a subject matter expert for clients and colleagues.
- Advise, consult and help improve organisational effectiveness.
- Work closely with cross-functional project teams to keep your product knowledge current.
- Make sure all sales activities, including sales meetings and pipeline, are recorded in the CRM tool.
Conditions & benefits
Performance-based variable componentA significant performance-based variable component, paid quarterly, in addition to the base salary.Global GrowthBuild your career at a global company that represents leading platforms across 130 markets.Hybrid setupFlexibility with a hybrid setup, requiring 2 to 3 days per week in our Budapest office.
Requirements
- Around 2 to 3 years of experience in account management, client success or media sales, ideally in digital advertising, performance marketing or adtech.
- Working knowledge of digital advertising platforms, including campaign setup, measurement and optimization.
- A track record of onboarding clients and growing existing accounts through consultative upselling.
- Comfort working with sales targets, pipeline and CRM tools.
- Clear, confident communication and strong stakeholder management.
- An analytical mindset to turn campaign performance data into practical recommendations.
- Fluent Hungarian and English, written and spoken.
- A collaborative approach to working with product, operations and sales colleagues.