Customer Quality Engineer
Employer · EVE Power Hungary
Production engineer
Quality inspectorOther engineerFull-timeTransportMealsMiskolc
EVE Power Hungary Kft. is looking for an employee for the following position: Customer Quality Engineer. As the primary contact person, you will represent the company to customers on quality issues, and receive and handle customer complaints.
Tasks
- Acting as the primary contact person representing the company to customers on quality issues
- Receiving and handling customer complaints
- Providing customers with ongoing updates on the status of problem investigations
- Participating in regular online and face-to-face meetings with international customers
- Analyzing root causes of defects using Root Cause Analysis (5 Why, Fishbone, 8D) methods
- Preparing and tracking 8D reports and action plans, and creating quality reports and presentations
- Verifying the effectiveness of corrective and preventive actions
- Preparing necessary documentation and presentations
- Managing audits and tracking the implementation of action plans
- Ensuring proper documentation and customer approval of changes
- Tracking KPIs and preparing regular status reports for management
Conditions & benefits
Travel allowanceSzép cardResponsible, genuine engineering tasksProfessional development opportunities in the field of battery manufacturingStable, long-term job opportunity
Requirements
- Higher education in engineering or quality management.
- 1-2 years of experience in Quality Assurance.
- Knowledge of IATF 16949 and ISO 9001 automotive quality tools.
- Practical knowledge of problem-solving methods such as 8D, 5 Why, Ishikawa or similar.
- Communicative English language skills, both spoken and written.
- Precise, independent and responsible work ethic, excellent communication skills
- High level of MS Office proficiency