Service Specialist, H2
Munkáltató · Plug Power
Budapest
The Service Specialist -- H2 is responsible for providing after-market service and support of Plug Power's, GenFuel hydrogen utility infrastructure at customer sites. The role requires highly adept technical and troubleshooting skills both with electro-mechanical and industrial gas systems. The Service Specialist will also train and develop regional service specialists and serve as an ambassador for Plug Power in the field.
Feladatok
- Performing detailed surveys of the Hydrogen infrastructure at customer sites
- Maintenance and service of H2 systems at customer sites
- Perform remote diagnostics, troubleshooting, and evaluations to provide direction to customer service support personnel
- Perform specialized service procedures including liquid tank repairs and vacuum jacket line repairs
- Interpret wiring and piping diagrams
- Providing emergency support service to customers as required on their H2 systems
- Training and supervising other personnel on troubleshooting, maintenance, and service of Hydrogen infrastructure
- Provide customer training on their H2 systems
- Troubleshooting and maintenance of high-pressure hydrogen storage, delivery and fueling systems
- Complete administrative duties & documentation including expense reports, mileage logs, site, and system documentation
Elvárások
- Associates degree or vocational degree in engineering, electronics, pressurized systems or other applicable field of study
- Will consider time served apprenticeship in electrical/mechanical discipline or 5+ years in transferable Field Service role in lieu of above degree requirement
- Ability to travel as needed to carry out duties of the position -- up to 100%
- Electrical and mechanical troubleshooting and repair skills
- Leadership experience, specifically in training and developing technical skills for employees
- Uncompromising dedication to customer service excellence
- Demonstrated analytical abilities with strong attention to detail
- Superior communication skills